Forum Discussion

MandyWang's avatar
MandyWang
Explorer | Level 3
9 months ago

I see a "Folder updates in progress, please try again later" error and I can't share any folder.

Hi Dropbox team Keep having the above message when I share a folder. I have tried to share the folder with different people or share a different folder with different people and share folders in th...
Error Messages
Shared Folders
Web
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey MandyWang, thanks for the update!

Do you use our desktop app, by any chance? If so, do you notice the same behavior when trying to share content that way?

Also, have you tried another network since you first noticed this?

MandyWang's avatar
MandyWang
Explorer | Level 3
9 months ago

Hi No, I have been working on the browser only. Due to the file size in some other folder, I don't see the point of using the desktop app. I have used my home network, my mobile hotspot, and my office network and have had the same issue. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hi MandyWang, thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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