Forum Discussion

Algorithm's avatar
Algorithm
Explorer | Level 4
2 years ago

I see an error on the desktop app that some files can't be synced due to being used by another app

Hello not sure if it's the latest update causing this, but I have troubles where dropbox wont sync some files saying they are used by another application which is not, and this on all my computers. W...
desktop
Error Messages
sync
Algorithm's avatar
Algorithm
Explorer | Level 4
2 years ago

Hello Walter, yes if I pause sync and restart sync it's working without any problem.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

In that case, I'd suggest following this process from now on when creating this type of files Algorithm 

 

I wish I had a better answer than this. 

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