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Kuroo's avatar
Kuroo
New member | Level 2
1 month ago
Solved

I shared 1 file and my sharing activity was paused

So I upload a file to share with a person. I upload it and then share the file with them. I find out I get a file saying first.  ========= Security Check It seems like you were banned by our...
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  • Hannah's avatar
    Hannah
    1 month ago

    At the moment, I'm afraid not.

    Can you let me know when this issue started?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey Kuroo, thanks for your post here and sorry to hear about that.

Have you checked the info here to see the reasons why this might have happened?

If this is the first time it happens, you'll be able to share files again after 24 hours, so the issue should resolve itself.

Let me know if you have any questions.

  • Kuroo's avatar
    Kuroo
    New member | Level 2
    1 month ago

    Pretty much aye but the contents is within the limits of all policies. Is there some location to check on this in one's account?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      At the moment, I'm afraid not.

      Can you let me know when this issue started?

  • Kuroo's avatar
    Kuroo
    New member | Level 2
    1 month ago

    Right after I uploaded and share the file the email is about 20 minutes after.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      No worries Kuroo!

      I just sent you an email in order for us to  have a closer look into this. Reply back to me, and we'll take it from there.

      Thanks a bunch! 

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