I shared a folder with someone but they cannot access the contents

She said she was able to view the photos after I adjusted them according to instructions above. But trying to share another link -- so confused. If they don't have DB or I don't know if they do or not, I right click on the file, then in DB dropdown, do I pick "Copy DB link," "Share," or "Manage Folder Access"? 

Picking "Copy DB link" just copies it and doesn't let me pick the 'view only' option.

When I do any of these, I can find a 'Viewing link' but it says it can't be copied but to 'try again because we think it's a fluke," DB says. This has been every time I try it. What am I doing wrong?

Picking "Share" then "copy link" gives me this: 

If I enter an email first to allow access in the window above, it just sends them the link directly, and I don't know what kind of link it is.

If I pick the "settings" button above, then click 'link for viewing' tab, then 'copy link,' it gives me this: 

See the weird message at the bottom?  

So none of these options let me copy the View only link!

Anyone help me please -- I just need a simple way to get and copy a link to folders that I can then paste the link where I need it to share with my VA.

Thank you!