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New member | Level 2

26 days ago

I stopped syncing, and now I'm missing some of my information.

I stopped syncing the start of last week & now I have lost a lot of my information out of dropbox, how can I get the information back?

1 Reply

Megan
Dropbox Community Moderator
26 days ago
Hey Neil T Gibson, let's see what we can find together about this!

Would you mind sharing some additional info with me?

What exactly do you mean when you say that you stopped syncing? What info seems to be missing, and can you see it when you visit your account online?

It'd also help me to know the troubleshooting steps you've followed on your end, to make sure we're on the same page.

Keep me posted!

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