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Fearless's avatar
Fearless
Explorer | Level 4
3 years ago
Solved

If you don't want to resume a sync how do you remove the file synch pause?

I started to sync files from a hard drive to the dropbox. I decided to store these files elsewhere, so I stopped the sync. The only option to stop the sync was to pause the sync. Now I can't remove t...
sync
  • Megan's avatar
    Megan
    3 years ago

    Hi Fearless, sorry to jump in here! 

     

    Since the original hard drive has been removed, can you try resuming the syncing process? It shouldn't be able to sync these files, since the original path has been removed.

     

    Let me know if you notice a different behavior, and we'll remedy this. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Fearless, sorry to jump in here! 

 

Since the original hard drive has been removed, can you try resuming the syncing process? It shouldn't be able to sync these files, since the original path has been removed.

 

Let me know if you notice a different behavior, and we'll remedy this. 

Fearless's avatar
Fearless
Explorer | Level 4
3 years ago

That worked. Thank you so much.

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