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Forum Discussion
Rachel L.
6 months agoExperienced | Level 12
I'm confused with the available and available offline status of my Windows files/folders.
My Dropbox for Windows app is currently updating. The sync settings seem to have changed to be more compatible with Windows, I take it. It's still currently indexing, but anyway. I notice that instea...
Nancy
Dropbox Community Moderator
6 months agoHi Rachel L.! Welcome back to our forum.
In general, a file becomes available if you open it directly with a third-party app, instead of making it available offline first, by right-clicking on it in the local Dropbox folder.
If you right-click directly on the folder you mention (the one that’s been made available), what options do you see? Do you see any option to make it online-only first, and then available offline, or to make it directly available offline instead? If you choose any of these options, does its syncing icon change?
In case it doesn’t, I’d like a screenshot of the folder in question, so that I can check its status, and one more of the files within.
Keep me in the loop for more updates.
Rachel L.
6 months agoExperienced | Level 12
I have a much bigger problem all of a sudden! Dropbox seems to be downloading everything and now my hard drive is almost full. I don't understand what's going on. I've marked the folders I want to be online only as online only so I should not be out of room, but as long as Dropbox keeps running and syncing, my computer is going to fill up and crash.
What do I do?? I can't even update my files anymore like this. I've had to turn Dropbox off completely and am afraid to turn it back on if it keeps doing this. I have more Dropbox space than computer hard drive space! :(
(Edit, I closed Dropbox and restarted in case the "downloaded" files were merely cached, but my drive is almost completely full and Windows is sending warnings. I'm on Windows 10. If I turn it back on to finish or to try again to mark things as online only, my computer likely can't take it.)
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