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twoadmin's avatar
twoadmin
New member | Level 1
9 months ago

I'm getting an error when trying to share a folder. What is happening?

Ho una cartella condivisa da diversi anni con altri 2 utenti, da qualche mese una delle 2 persone non accede più. Lo tolta ed ho cercato di reinserirla ma senza risultati. Mi da sempre errore che non...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Ciao twoadmin benvenuto nella nostra Community!

Solo per assicurarci che siamo allineati, hai rimosso il membro dalla cartella condivisa che stai cercando di aggiungere di nuovo o hai rimosso la cartella dal tuo account?

Per curiosità, hai provato a passare a un altro browser o a una scheda di navigazione in incognito sul tuo browser e a riprovare?

Questa cartella è all'interno di un'altra condivisa o contiene un'altra cartella condivisa?

Tienimi aggiornato e da lì ci occuperemo!

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Hey twoadmin welcome to our Community!

Just to make sure we're aligned, did you remove the member from the shared folder that you're now trying to add back or remove the folder from your account? 

Out of curiosity, have you tried switching to a different browser, or incognito tab on your browser and trying again? 

Is this folder inside another shared one, or does it contain another shared folder? 

Keep me posted, and we'll take it from there!

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