Forum Discussion

ElPaso's avatar
ElPaso
New member | Level 2
2 years ago

I'm having issues renaming scanned files in the iOS Dropbox app

I use Dropbox App on my iPhone a lot for scanning.  I scan the file, then select  Rename and change to what I want the name to be.  Today I scanned a document and clicked on Rename.  I had the name i...
Create
iOS
Mobile
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi ElPaso, thanks for bringing this to our attention.

 

What iOS version and Dropbox mobile app version are you using currently?

 

This will help me to assist further!

  • Dorsch's avatar
    Dorsch
    New member | Level 1
    11 months ago

    An having the same issue in 2025. Anz reccomendations?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      11 months ago

      Hey Dorsch! Just to clarify, are you using the standalone Dropbox Scan app on your iOS device, or the document scanning feature that’s available on the Dropbox mobile app? 

      Is this something that you also noticed recently or has this been happening for a while? 

      If you have any relevant screenshots that you can provide, feel free to paste them here.

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