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sintj's avatar
sintj
New member | Level 2
3 years ago
Solved

I'm on Ubuntu 22.04. My files are not syncing!

Hello, I installed headless Dropbox on Ubuntu 22.04, but my files are not being backed up.

 

I keep refreshing the web app, but I don't see my files there.

 

Any ideas?

  • Are you certain that you're signed into the same email used in the app and on the Dropbox site?

8 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi sintj, thanks for bringing this to our attention.

     

    What is the current status of the app when to query it?

     

    This will help me to assist further!

  • sintj's avatar
    sintj
    New member | Level 2
    3 years ago

    Hello @Jay,

     

    dropbox status prints:
    Up to date

     

    Regards,

    sintj

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Are you certain that you're signed into the same email used in the app and on the Dropbox site?

  • sintj's avatar
    sintj
    New member | Level 2
    3 years ago

    @Jay, I am not sure how to connect my app to the Dropbox account. Not sure if I did that. How do I do that?

  • sintj's avatar
    sintj
    New member | Level 2
    3 years ago

    I think I connected the app to my account. How do I check if it is connected?

  • sintj's avatar
    sintj
    New member | Level 2
    3 years ago

    That's OK, the app syncs normally.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, glad to hear you were able to resolve the issue on your end. If you need any further assistance in the future, please let me know.

     

    Enjoy your week ahead!

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