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CRLChris's avatar
CRLChris
Helpful | Level 5
3 years ago
Solved

Image uploads - Suddenly capped at 400?

I work with several hundred image files at once. I’m using my iPad Pro which has plenty of storage. I went to upload 852 image files (something I have done regularly for years using the Dropbox app) ...
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  • rhut's avatar
    rhut
    3 years ago

    Hi all, I'm a mobile product manager. We recently discovered that there was an issue on Apple's end that was causing bulk uploads to hang/never complete.  As a mitigation, we capped the uploads to 400 at a time so that users wouldn't encounter this problem. 

     

    This is a temporary fix on our end while we work with Apple to get this issue resolved.  They've said that this is a non-trivial bug and may take some time to fix on their end, so your patience is greatly appreciated.  At this time, we don't have a timeline, but we'll touch base when we do.

     

    Thanks!

     

    Rhut

Drose10's avatar
Drose10
New member | Level 2
3 years ago

Hey I recently started having the same issue and it started Monday sept 25 2023  all of sudden got this message on my iPad Pro I have never seen before and won’t let me select more than 400 photos at a time, is there any way around this? It was a much smoother process to upload everything at once 

CRLChris's avatar
CRLChris
Helpful | Level 5
3 years ago

Thank you for posting this! I haven’t had time to recreate it.

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