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Forum Discussion
In-Browser "Copy To Dropbox" option gives an error
I am regularly sent folders on Dropbox, when I click the "Copy to Dropbox" option in a browser (safari or firefox, windows or mac), I get the result "there was a problem completing this request"
Sometimes, the folder gets added to my dropbox account anyway, and sometimes it never does. How do I fix this very annoying bug?
4 Replies
- Hannah
Dropbox Community Moderator
Sorry to hear about that, trashcaneron.
Does this happen every time you click on the 'copy to Dropbox' button or is it random?
Are you having any issues when downloading the files to your computer as well?
And does this also happen on a private browsing/incognito window?
Keep me posted.
See reply below
Appears to happen every time. Can not download in browser because file set is large (~300GB). Maybe half the time, it adds to my dropbox, but shows that error anyway.
Not having any issues downloading via local system Dropbox. That's working just fine.
Yes, it does happen in all browsers, incognito included.
