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SusanR's avatar
SusanR
Explorer | Level 4
8 years ago
Solved

Incorrect Timestamp shown to uploaded files

I noticed yesterday that the timestamp on my uploaded and edited files are anywhere between 6 and 9 hours earlier. My Time zone settings are set correctly.
edit
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  • Frank_S's avatar
    Frank_S
    8 years ago

    Hi all,

     

    The issue of incorrect modified dates showing on files uploaded via our website should now be fixed for all users. If anyone is still seeing files showing an incorrect modified time versus the timezone setting on their account please let me know!

     

    Regards,

    Frank

jabulani's avatar
jabulani
Explorer | Level 3
7 years ago

I resolved the issue.

So a deleted file of the same name existed in the same location previously.

So when I created a new file with the same name in the same location, dropbox used the last modified date of the deleted file.

 

raket4u's avatar
raket4u
Explorer | Level 4
7 years ago

All of my images are automatically uploaded to Dropbox. All with two hours difference.

  • apraetor's avatar
    apraetor
    Icon for Super User alumni rankSuper User alumni
    7 years ago

    raket4u 

    Some info we need: 

    • Your actual time zone
    • which timezone is set in your Dropbox.com account
    • which timezone does you phone use in its settings

    If all new Camera Uploads are off by exactly n hours (where n=2 in your case) then it is likely a setting issue. If the minutes are also incorrect, then something else is going on.

    • jabulani's avatar
      jabulani
      Explorer | Level 3
      7 years ago

      Resolved the issue.

      I had created a file (log.txt) that had been previously deleted from the same location. And dropbox was pulling last modified date using the file history.

    • raket4u's avatar
      raket4u
      Explorer | Level 4
      7 years ago
      My Phone is official danish summer time
      Dropbox :dont know. Should reflect danish official time, as My account is danish.
      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago
        Hey raket4u, apologies for getting back to you in delay, have you been able to clarify what could be causing this discrepancy? 
         
        At this point, I’d endorse apraetor’s hints, as he’s pointing you towards the right direction. Specifically, can you check whether the Automatic time zone on your Settings online is set to Off incidentally? 
         
        Please do let us know of your findings & we’ll make to follow-up in a bit more detail. Wishing you a wonderful weekend ahead! 

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