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Suelie's avatar
Suelie
New member | Level 1
10 months ago

InDesign is not synchronizing liked files automatically anymore on Mac OS

We are an agency and have a lot of Indesign-Files. The folders where the liked files are, are set on "only online" per default because they are huge. Until now, when opening the Indesign-File, In...
desktop
Mac
sync
Suelie's avatar
Suelie
New member | Level 1
10 months ago

Hi Jay! Thanks for your reply!

So far I am the only user, but we are right now testing and plan to switch to Business Plus for increased security features. That's why the dropox folder path has changed lately to:
/Users/ferrasteam/Ferras Dropbox
since this change the issue occurs. 

Idon't really know what you mean by "Are you using the new File Provider version of the app?". If you mean what version of Dropbox I have: it is v218.4.4348 (with Dropbox-Business Trial)

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    From the Dropbox location, it sounds like you're not using it, since your Dropbox folder would be located in the CloudStorage location, and would affect how certain apps interact with files in that folder.

    So, basically, since you upgraded to a team plan, you're experiencing this issue, is that correct?

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