Forum Discussion

Mary I.'s avatar
Mary I.
Explorer | Level 4
3 years ago

Indexing stuck in the same number of files for days

I have tried everything in this list: https://help.dropbox.com/sync/files-not-syncing?utm_source=sup&utm_content=chatbot#check-sync   and paused sync and resumed, restarted reinstalled - same num...
desktop
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Mary I., thanks for bringing this to our attention.

 

What OS and Dropbox version are you currently running on your machine?

 

Have you already been in contact with the support team regarding this matter?

 

This will help me to assist further!

  • Mary I.'s avatar
    Mary I.
    Explorer | Level 4
    3 years ago

    Hi, yes I have been in touch with support via chat, 

     

    running v182.4627

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