Forum Discussion

Mary I.'s avatar
Mary I.
Explorer | Level 4
3 years ago

Indexing stuck in the same number of files for days

I have tried everything in this list: https://help.dropbox.com/sync/files-not-syncing?utm_source=sup&utm_content=chatbot#check-sync   and paused sync and resumed, restarted reinstalled - same num...
desktop
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the ticket numbers, Mary I..

 

Can you please also try giving Dropbox full disk access on your computer, to see if that helps?

Mary I.'s avatar
Mary I.
Explorer | Level 4
3 years ago

Already done this - has not helped

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