Ipad version of word not syncing with Dropbox

Yes, turning off auto save within the word app for a document and then manually saving changes when exiting seems to fix the problem.  Wish that wasn’t necessary though.  

I haven't reversed the workaround yet. However, since I keep getting the message, that another version exists, I suspect that nothing has gotten any better.

Same as Gcorvin, manual save works in a clunky way but wish auto save would work. Please fix Dropbox

Hey there Motte & BRN; sorry to be jumping in here, but would it be OK with you if we reached out via email to have a further look into this? 

Sure that’s ok

Walteryou may of course contact me via email. However, I would prefer all others could also participate in a hopefully found solution to the problem.

I’m using an iPad and have been using DropBox for years but over the past month, I’m having major issues.  I can see the latest version of Word documents in my Preview screen.  I can export that version to myself and confirm that it is the version I want, but when I try to open the document from DropBox in Word, I get an old version.  It shows ‘Downloading changes’ but when it’s finished, I’m still left with the old version.

I am considering looking for other software because this is happening regularly on my iPad.  It doesn’t seem to happen on my PC thankfully but when I’m out I need to edit things and I can’t unless I export, save ANOTHER copy and then start editing that one.

Any ideas what’s going on?

Thanks