Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

iggy097's avatar
iggy097
Helpful | Level 5
5 months ago

Is Dropbox File Transfer not working?

Trying to transfer some files to a client via Transfer - going incredibly slow or not at all. This just started happening this evening - I have 2GB speeds. Usually takes about 30 seconds to a minute - showing 19 hours for 4GB.

Dropbox Transfer

2 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hope you don’t mind if I jump in too, iggy097. 

    In case you’re still having issues while using Dropbox Transfer, don’t hesitate to reach back to us, so that we can look into this further.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey iggy097 - thanks for bringing this to our attention.

    If you're still having issues with this, can you reboot your device/internet router and try another browser as well? 

    Let me know how it goes!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!