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juchiast's avatar
juchiast
New member | Level 1
10 months ago
Solved

Is Dropbox Paper down? I'm missing some Paper docs

Is Dropbox paper down? I have a dozen of papers and they are all gone. 

  • Can you navigate your account and let me know if you can find a folder called "Migrated Paper Docs" perhaps juchiast

     

23 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    10 months ago

    Dropbox is busy moving everybody to Paper 2020 (yes, you read that right, its 5 years late). They are emailing people before they do it so you may have missed it/its ended up in Junk, however, it means you can now move the Paper files to any folder or location you want :) 

    Pleased you found them ! :)

  • Dela Antoinette's avatar
    Dela Antoinette
    New member | Level 1
    10 months ago

    You mean moving from paper to dropbox? Because everything in paper is what's missing on my end. I checked my email junk and promotions folders and didn't receive any notice about this change from Dropbox. I'm also uncertain everything was moved from paper and am working through files as we speak. 

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