Forum Discussion

bentennyysonn's avatar
bentennyysonn
New member | Level 2
9 months ago

Issues with uploading and syncing large HD videos to Dropbox

Hey everyone, I've been running into some frustrating issues when trying to upload large HD videos to Dropbox, and I was hoping to get some insight or possible solutions. Here's what's happening: ...
desktop
sync
upload
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi there bentennyysonn - thanks for bringing this to our attention.

Can you please clarify your device's OS version and the version and status of the Dropbox desktop app as shown in your menu bar/system tray? 

If you've ensured that this is not caused by an antivirus, firewall or VPN/Proxy setting, could you try rebooting your computer and internet router and let us know if this persists? 

Thanks!

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