Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

TreborG2's avatar
TreborG2
New member | Level 2
6 months ago

I've never shared my file, yet I received a request from someone to be added to it.

I received a request through Dropbox, to allow a complete stranger to access a file. ...a file I've never shared with anyone, and should only be visible to me. The file is a PNG and is something ...
File access
security
Share
Shared Files
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey TreborG2​, sorry to hear about that! 

Is it possible that the folder you mentioned is located inside another shared folder?

Are those requests that you're receiving coming from an official domain from the ones mentioned here?

Generally, this happens when someone who you've shared an item to forwarded the invite email to someone else to join or view the file, or they open the link using another Dropbox account instead of the invited one.

Any additional information is more than welcome! 

Keep us posted!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!