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Forum Discussion
jlo-nyc
12 months agoNew member | Level 1
I've set my iOS camera uploads to add only new photos, but it's trying to re-upload everything.
I went from a iPhone 11 to a iPhone 16 Pro a few months ago. I backed up photos to Dropbox before I moved everything to the new phone. Had issues with the new phone and Apple had me do a full factory...
jlo-nyc
11 months agoNew member | Level 1
I'm back - I tried to research but I can't be sure that iCloud is re-uploading to my Photos app as , nor can I figure out what to do about that. So I just tried a work around, but I don't think it worked. I can see the last photos that were backed up to my Dropbox, so I know where it stopped. So I tried to save new photos taken since then into an Album in my Photos app, and then in the Dropbox app, Camera Uploads, I selected to Upland from [that new album], and turned on camera uploads. But Dropbox seemed to be searching thousands of photos in my Photos app, not just that album. Is it because it's an album instead of a folder? It allowed me to select it so that was confusing. But if it needs to be in a folder, I can do that. Thank you so much for your advice.
Hannah
Dropbox Community Moderator
11 months agoHey jlo-nyc, does the Photos app on your new phone currently contain the photos from your previous phone?
When you say that the Dropbox app is searching for older photos, would you mind sending us a screenshot of where you see that?
- jlo-nyc11 months agoNew member | Level 1
Yes, it does contain photos from my previous phone. So when I set up my new phone, I did connect to my iCloud and so the old photos that are not archived, I suppose, are in this new phone.
With my old phone, I would open up Dropbox app, select Photos in the nav at the bottom of the screen, and I could see "Backing up..." at the top scrolling through my Camera Roll, and it would take anywhere from 1 to a few minutes to figure out what was new (often a couple hundred), and then it would upload those. Now it's taking far longer, and it goes through thousands of photos. The last time I tried to upload, before I turned off uploading, the backing up function went well past 10k photos, and it wasn't done yet. Having tagged all the new stuff into an Album (in my Photos app) earlier, I can say there are. not even 5k photos/videos that are new since last upload to Dropbox. So is "Backing up..." just reviewing everything? It just stopped doing that. Now it says "Running camera uploads. Scanning your photo library..."
That said, it does seem to be uploading the new photos/videos since the last upload in early Dec.
- jlo-nyc11 months agoNew member | Level 1
It went back to "Backing up..." function after all of that, and then scanned through more than 9k photos/videos again. And then back to "Running camera uploads. Scanning your photo library..." where it seems to be staying, at least for almost 10 minutes now. It used to say something like there are no new photos when it was done.
- Hannah11 months ago
Dropbox Community Moderator
Thanks for the additional info, jlo-nyc.
It might have to do with the fact that even though the photos are old, this is a new phone, so it needs to scan them.
Have you tried to delete the Dropbox app, restart the device and then reinstall it, to see if it helps?
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