We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
jlo-nyc
12 months agoNew member | Level 1
I've set my iOS camera uploads to add only new photos, but it's trying to re-upload everything.
I went from a iPhone 11 to a iPhone 16 Pro a few months ago. I backed up photos to Dropbox before I moved everything to the new phone. Had issues with the new phone and Apple had me do a full factory...
jlo-nyc
11 months agoNew member | Level 1
Dropbox uploads from my iPhone's Photos app, from the main library, no specific folder. I uploaded the screenshot of my camera upload settings from my Dropbox app to this folder (I assume that's what you were asking for):
Megan
Dropbox Community Moderator
11 months agoHey jlo-nyc!
After reviewing our entire thread, I believe the best course of action would be for you to set camera uploads to backup "new photos only". Then, you can manually upload any older photos that aren't already online.
Keep in mind that if the "All my photos" option uploads everything from scratch -which seems possible in this case- there may not be a way to prevent it.
You also mentioned having some duplicate content, right? If I misunderstood, feel free to clarify. However, if duplicates are an issue, please check the file names and sizes of the files and compare them to confirm they're identical.
- jlo-nyc11 months agoNew member | Level 1
Thanks - When I select "new photos only" it sets a start date to today (which I cannot control), so I assumed it's not looking for new photos based on sync, it's date based. I don't remember it being like that in the past, but that makes me think it will only start looking for new photos taken on or after that date. Is that not correct? Will it upload new photos I took since the last upload? That's why I had selected "All photos" in the Back up setting.
I don't know that there are actually duplicate content issues, I just wasn't clear on why Dropbox was scanning EVERYTHING rather than only grabbing what was new.
- jlo-nyc11 months agoNew member | Level 1
Thanks for testing that. So this is the issue for me, I don't do this back up daily, so this is not helpful. This is why I had it set to "All my photos" but it seems to scan EVERYTHING. I'm pretty sure it did not used to do this, thus the questions and why I'm so baffled by how this works. Perhaps I'm wrong and it was always like this, but I'm quite certain it was not scanning thousands of photos for possible uploading when I had the app on my iPhone 11. So... I guess I'm at a loss, and probably should just keep it set at "All my photos" and just know that it will take a while before it determines what needs to be uploaded.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!