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Forum Discussion

jolkadre's avatar
jolkadre
Explorer | Level 4
8 years ago
Solved

Job reached maximum retry attempts

When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts".    How I can fix it?
sync
  • Frank_S's avatar
    Frank_S
    8 years ago

    Hey all,

     

    Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully. 

     

    As always, once I have more information to share I'll loop back here with an update!

     

    Frank

Ed's avatar
Ed
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hey gcorvin

 

The new gmail UI is in Beta - I actually have issues with some integrations and even calendar replies in the new UI. I have reported this to Google - might have to do with the way the new UI is working. It's prob something that will be resolved in the next couple of weeks on their end (I'm back to the old UI for now :( )

gcorvin's avatar
gcorvin
Helpful | Level 6
8 years ago
Good point. I’ve noticed a few other glitches with the new gmail UI. We guess it’s back to the classic view for now!

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