Forum Discussion

MikeHenderson's avatar
MikeHenderson
Explorer | Level 4
3 years ago

Large files will not download

I'm having a recurring issue where large files will not download. It seems like 31gb is the max file size that dropbox will upload.   I select the folder to be available offline, files do not dow...
desktop
Mac
sync
MikeHenderson's avatar
MikeHenderson
Explorer | Level 4
3 years ago

It says Make Available Offline. 

MikeHenderson's avatar
MikeHenderson
Explorer | Level 4
3 years ago

If I select make available offline, nothing happens.

 

-M

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey MikeHenderson, sorry to jump in here, but could you try the latest, stable version of the desktop app and let us know if this issue persists?

     

    It just got out a couple of hours ago and you can find it on this page. 

    • MikeHenderson's avatar
      MikeHenderson
      Explorer | Level 4
      3 years ago

      Yes, but I feel like this is just kicking the can down the road. I've updated multiple things and the only persistent feature is that it doesn't work.

       

      -M

      • MikeHenderson's avatar
        MikeHenderson
        Explorer | Level 4
        3 years ago

        I don't know if it's working or not. But it seems like the same behavior, it kinda looks like it might be downloading. See the status in finder, but I don't see it in activity.

         

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