Forum Discussion

Droplet's avatar
Droplet
New member | Level 1
10 months ago

Live Photos are still not being uploaded on iOS

According to this other thread, the feature has been delivered but the iOS app still doesn't support Live Photos from camera uploads. Photos are still uploaded as static images. What am I missing? ...
iOS
Mobile
upload
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi Droplet, thanks for messaging the Community.

The thread has been updated with the new article showing how to enable the option for Live Photos.

If you need any further assistance, please let me know.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago
    Jay wrote:

    The thread has been updated with the new article showing how to enable the option for Live Photos.

    So it's not possible to upload live photos through Camera Uploads. They have to be uploaded manually.

     

  • Droplet's avatar
    Droplet
    New member | Level 1
    10 months ago

    The page you linked to says:

    • Camera uploads aren’t available on the Dropbox mobile app for iOS.


    Why is the request in the other thread I linked marked as delivered then? They are obviously referring to camera uploads when they say "automatic upload".

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!