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Forum Discussion

cgnerd's avatar
cgnerd
Helpful | Level 6
4 years ago

Mac client continuously syncing with no file changes

For the past couple of weeks I've noticed that the Dropbox client is continuously syncing, even though there are no new files to sync. I can confirm that no files have been updated and need to be re-...
desktop
sync
TomBoo's avatar
TomBoo
Helpful | Level 6
4 years ago

Dear Megan,

 

We reported the issue to Dropbox Support, as recommended by you.

Ticket #16986333.

 

Kinds regards,

 

Tom.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi TomBoo, I hope you're doing well!

 

Awesome! I just located the ticket and passed my comments there. Hold tight, and an agent will be with you shortly. 

 

Thank you!

  • cgnerd's avatar
    cgnerd
    Helpful | Level 6
    4 years ago

    I'm not sure if anyone else is noticing a difference lately, but I have. It's hard to tell if a software update has fixed things (as updates are installed in the background), or if it took a couple of days after removing most of my local folders for the client to settle down, but things are a lot better now, Dropbox idles around 1% or less most of the time. I could turn on a bulk of my folders again to see if things go back to where they were, but I'm a bit tied up right now. I'm using version 148.4.4519 of the client. If someone from Dropbox could confirm a software update has fixed the issue, I'll mark this thread with an accepted answer.

  • IanJUSyd's avatar
    IanJUSyd
    New member | Level 2
    4 years ago

    I've noticed this too. A big improvement.

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