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lthibx's avatar
lthibx
New member | Level 2
5 months ago

MacOS - Desktop folder is an alias to a subfolder of Dropbox after using a migration tool.

I am an MSP, and I have an issue with a user that has a Mac and the initial issue this morning was that he could not access his Desktop.  The scenario:  M2 Macbook Pro - MacOS 15.5. This machin...
desktop
Dropbox Backup
Mac
lthibx's avatar
lthibx
New member | Level 2
5 months ago

Hi Megan, 

So working with the user yesterday, he created an archive folder (Desktop-Archive) and placed that under the normal <user>/Documents folder. He moved all non-current files & folders to that archive folder, which helped clean up his Desktop folder. which TMK is still aliased to ./Dropbox/Desktop folder. We didn't address the Backup settings at this time, so we will deal with this in the future if required. Thanks for you help. 

Lonnie

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey lthibx, thanks for keeping us updated on this.

    If you need anything else in the future, just give us a shout.

    Cheers!

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