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rileybeebs's avatar
rileybeebs
Explorer | Level 4
3 years ago

MacOS Beta: Stuck on Indexing after switch

Since the beta install completed on my machine 8 days Dropbox has been stuck on indexing. I have restarted Dropbox twice. I have also restarted the machine twice. Thoughts? I do not see any errors. I have a selective sync on my work machine which only has 1 folder which is not a lot of data. Thanks

desktop
Mac
sync

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  • rileybeebs's avatar
    rileybeebs
    Explorer | Level 4
    3 years ago

    Nancy the version is "13.2.1 (22D68)". A update. Now it is stuck on "syncing 3 files" for a few days now and after another restart. What is strange is I do not see anything in activity, and despite saying "syncing 3 files" at the same "426 mb" some files have been uploaded and updated, but not all.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey rileybeebs, sorry to jump in here, but could you let us know if syncing is still stuck at the exact same number of files?

     

    If so, I'd appreciate a screenshot of the app's exact status and version as shown in your menu bar at the moment. 

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