Forum Discussion

dr4's avatar
dr4
Helpful | Level 6
3 years ago

mobile upload on iPhone not working since a few days

since a few days the upload on my iPhone 14 Pro Max is not working good, but it only makes problems when i am in "mobile upload" mode.  all is good on every WLAN, but when i switch my location out o...
Camera uploads
Mobile
sync
upload
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi dr4, thanks for bringing this to our attention.

 

Do you have any proxy, VPN, firewall, security software, or even cellular data settings that could be restricting traffic to the following Dropbox domains?

 

This will help me to assist further!

  • dr4's avatar
    dr4
    Helpful | Level 6
    3 years ago
    i have no restrictions or firewalls in my settings, all worked good a lang time. the problem appeared first time shortly before the last iOS update, then it worked for a short time after the last iOS update very well, now it is the same again, so i posted this discussion for help or advice.
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Have you taken any different types of photos recently, using any kind of filters, including Live Photos?

      • dr4's avatar
        dr4
        Helpful | Level 6
        3 years ago
        i have taken just 9 live photos in july (where i disabled the "live" feature) but they where uploaded without problem as JPGs.

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