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Moving available offline folder to online only folder sync
I have a top level folder set to "online-only" within file explorer on windows using the latest dropbox client.
Nested under this top level folder are 2 folders - 1 (current project) is set to "ava...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey prior2that! Welcome to our forum.
Can you share with me a few more details on the Dropbox update you recently had on your computer? What’s the OS version of your device?
Also, does this behavior occur for other users that move folders around their desktop app or only when you take these actions on your Dropbox account?
Let me know when you’ve got more updates!
So I'm only assuming that dropbox has updated due to the sudden change in behaviour, I haven't specifically noticed an update going through.
The dropbox version on all machines is v173.4.6706 and the OS version on all machines is Win10 21H2 on build 19044.2846
I'm not sure if it happens for other users as most tend to just use dropbox.com rather than the client.
My specific workflow if it helps is - working parent folder with project subfolders with pdf notes and assets etc set to offline on all machines so it's fully synced and downloaded.
Then on my editing machine, pause sync indefinitely on dropbox client while filming and creating large video files. Add these files into it's particular project folder, then move this project folder from the working parent folder to the completed parent folder (which is set to online-only).
Then resume sync on dropbox client which starts uploading the project and created media files. I then re-mark the completed project folder as online-only on this machine once sync has completed.
In the past there was no activity on the other computers clients other than a brief sync to update the moved folders location - as the parent completed folder is set to online-only on those machines too. But in the last week or so, the client starts downloading the moved folder in full.
I can guess this is because the project folder was originally in a parent folder that was set to be available offline so presumably it's taking those permissions with it now. But it's strange how this never used to happen until now - I only discovered it when a computer that's rarely used suddenly ran out of hdd space due to syncing tbs of projects!
Let me know if you need any more info, hopefully that explains the workflow better.
- Nancy
Thanks for the extra details! Appreciate it.
Can you perhaps check the default sync status of your other devices (when it comes to new files), and let me know what you find there?
Also, what’s their current OS version?
No problem, thanks for looking into this!
So the default sync status is: let admin manage is unticked, save hard drive space is off (I've also tried with it on), new files default is online-only.
All OSes are the same - Win10 21H2. I've even tried completely signing out of dropbox, uninstall, remove dropbox folder and reinstall and sign in again.
My workaround on one machine is selective sync and removing/hiding certain folders to overcome the problem, but I can't do that on other machines as I do need occasional access.
It's a real mystery to why it suddenly started, my only other thought is a recent windows update going through and breaking something.
