Forum Discussion

lucidlight's avatar
lucidlight
Explorer | Level 4
3 years ago

Moving files when offline, become inaccessible

When not connected to the internet, I recently discovered that moving files into a dropbox folder, render them unusable while offline.  It appears to be trying to sync them, but obviously can't, whil...
desktop
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi lucidlight, what is the current location of the Dropbox folder?

 

Is the Dropbox desktop application still running when you view the Force Quit options?

lucidlight's avatar
lucidlight
Explorer | Level 4
3 years ago

No, it doesn't show up in force quit.  But there is clearly still some process running in the background.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey lucidlight, thanks for this info and apologies for the delay here.

     

    Can we reach out to you via email, so we can investigate this further?

    • lucidlight's avatar
      lucidlight
      Explorer | Level 4
      3 years ago

      Sure

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey lucidlight, sorry to jump in here, but I wanted to mention that I've just sent you an email, so please take a look at your inbox and we'll take it from there. 

         

        Thanks! 

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