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Forum Discussion
My Dropbox app stops after several minutes while uploading my photos from my iOS device.
Goodmorning,
I recently started working with Dropbox again and want to upload all my pictures from my iPhone (iCloud) to my Dropbox. It’s about 125,000 photos and it’s not easy, as my app stops aft...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorThanks for posting on our Community today, Smittje!
Since you’re uploading a large number of photos to your Dropbox mobile app, it’s expected that the process will take some time to complete.
However, if possible, you can test this by connecting to a different network and see if there’s any difference to the speed with which your files are being added to Dropbox.
As for the issue you mention with the Dropbox app stopping every once in a while, do you mean that the uploading comes to a halt and it’s stuck at the same number of files? Or that you're on the Dropbox app and it shuts down all of a sudden?
If you have any screenshots, please paste them here and I’ll also have a look.
Keep me in the loop for any updates.
Hi Nancy,
Thanks for your answers!
As for the speed: I haven't had any problems with it so far. I only use Dropbox on wifi and both at home and at our company it delivers about the same speed. So that's not a problem for me (yet); I did understand that I might experience some delay towards the end, because the big ones are saved until the end.
Your second question, the sudden stopping of the app, is what makes it an extensive project. It didn’t get stuck so far🤞🏼. Because of the speed at which it goes so far when it does work, it would go a lot faster if it could continue in one go. Which should be the case, I assume. Now I have to reopen the app every few minutes and when I'm not on my phone (or at night), nothing happens.
I'll try to make a video of it, and also how it starts up again. But I have to figure out how to upload it here, because I don't want everyone to be able to see my most recent photos. With fotos I can blur it, but then you won’t see the moment it crashes.
Thanks anyway!
Sudden stops = sudden shut downs. Sometimes re-opening results in resuming where it stopped but most of the times it starts counting again, quickly up to where it stopped (sometimes pausing with the massage that library is being carried out and currently scanned) and then it continues.
I can make screenshots of the screen recordings and see if I can blur my pictures? Where can I post these?- Megan
Hey Smittje let me jump in here!
You can post your screenshots here, and when you do that make sure to blur your personal info and content shown there.
I'd also like to see how many files it's currently syncing, and the behavior after the app crashes.
While we're at it, would you mind clarifying your iPhone's OS, along with the Dropbox version that you're using there?
