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Smittje's avatar
Smittje
New member | Level 1
10 months ago

My Dropbox app stops after several minutes while uploading my photos from my iOS device.

Goodmorning, I recently started working with Dropbox again and want to upload all my pictures from my iPhone (iCloud) to my Dropbox. It’s about 125,000 photos and it’s not easy, as my app stops aft...
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iar's avatar
iar
Icon for Dropbox Staff rankDropbox Staff
10 months ago

Hi Smittje,

I'm one of the iOS engineers responsible for the Photos tab and Camera Uploads (CU) feature in the Dropbox app.

Something to add to the thread from Nancy is that CU will have to take a bit longer to work in your case given that it must request from your device's photo library that each photo stored in iCloud first be downloaded, before the Dropbox app can then register and upload it.

How iOS prioritizes these downloads is effectively up to the operating system, and since it's a background download paired with a background upload, iOS will sometimes say "Hey app, you're hogging too many resources and not actively being used, so slow down or shut down for a while."

We do a lot to work around this limitation, but with a library as large as yours it may take quite a while to wrap up.

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