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Forum Discussion
My Dropbox app stops after several minutes while uploading my photos from my iOS device.
Goodmorning,
I recently started working with Dropbox again and want to upload all my pictures from my iPhone (iCloud) to my Dropbox. It’s about 125,000 photos and it’s not easy, as my app stops aft...
01 right before stop, 67984 to go
02 app stops, screen black for 1 sec
03 homescreen iphone opens
04 pulldown to search for app
05 app opening
- Megan
Dropbox Community Moderator
Thanks for reaching back out with more details about this Smittje!
Taking into consideration the number of files you're uploading, the performance of the Dropbox mobile app can be affected as our engineer shared earlier in the thread. This can happen when the sheer number of files exceeds what the app can handle at once.
If you would like to work around this current situation, you could proceed as follows:
- Disable camera uploads, and re-enable it for new files only.
- Organize the photos in iCloud using folders.
- Manually upload the content of each folder, at your own convenience.
I understand that it isn't ideal to separate the photos into batches, by organizing them in a folder. That said, this way, you can have more control over what is uploaded and when without having a huge impact on the performance of the app.
Now, with the above in mind, I wanted to say that I truly appreciate your understanding and patience. If you need help managing your uploads or have further questions, feel free to let us know.
Hi Megan and Iar,
Thanks again for your reaching out with possible solutions and explanations.
I haven't really added any photos to my camera roll in the last few days, so the first point is not really an issue. I'm going to look into the second and third suggestion, but I'm a little apprehensive about putting everything in folders on my phone. I tried that before and that is so timeconsuming as I have to start all over again... My goal is to have everything / 100% downloaded, so that I can make folders and selections on my laptop and see that I am not missing anything as I have a full backup.
I am now halfway through and I think that I will continue in this way.
The organizing party that recommended Dropbox to me does not recognize this, but has worked with these large amounts too. And we had this question: although I want to upload a large amount of photos, why does DropBox offer night mode, where things can run for several hours at a time? Doesn't that only make sense if you have large quantities?
