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Smittje's avatar
Smittje
New member | Level 1
10 months ago

My Dropbox app stops after several minutes while uploading my photos from my iOS device.

Goodmorning, I recently started working with Dropbox again and want to upload all my pictures from my iPhone (iCloud) to my Dropbox. It’s about 125,000 photos and it’s not easy, as my app stops aft...
Mobile
Photos
upload
Smittje's avatar
Smittje
New member | Level 1
10 months ago

Hi Megan,

True and txs!

See below the screenshots of the nightmodus I refer to.

I assume that you have the translation of the Dutch wording in English in your own app? If not, please let me know!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

So, you were referring to the 'nightly uploads' when you're backing up your photos and videos to Dropbox via the Dropbox mobile app on your iOS device - did I get this right Smittje? 

If so, this is for cases where you need to leave your phone charging while uploading a large amount of files overnight etc. 

  • Smittje's avatar
    Smittje
    New member | Level 1
    10 months ago

    Yes, Walter that is correct. I do all that is required (the three boxes) and keep my phone open permanently. And it is exactly what you say: for uploading a large amount of photos. So then I would not expect that the app closes itself after a few minutes. 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      10 months ago

      Hey Smittje, to jump in here as well, I totally understand where you're coming from.

      The number of files in this case seems to be too large for the app to handle, that's why you're having this experience.

      You can try the alternatives Megan provided, or to refer you back to our engineer's reply, you can continue using Camera Uploads, but it will take a while longer for your photos to upload.

      Let us know if you have any more questions.

      • Smittje's avatar
        Smittje
        New member | Level 1
        10 months ago

        Hey Hannah,

        Thanks. So that would mean that the lower the number of pictures, the better the app would work. Let’s hope that!

        As it is not possible to download all photos to my iPhone, I will let it run until everything is downloaded to DropBox as it seems to be optimized photos; however, it will come in Dropbox to approximately the total same size as in iCloud, so still wondering whether the originals or optimal compressed copies were downloaded. Do you know?

        If it is only the compressed versions, then I will start again on my laptop. I already figured out a strategy, which will take a lot of time but wehereby I can eliminate the number of files in iCloud and therefore on the iPhone immediately after uploading it to DropBox. 

        I am curious for answers to my new questions here, but will leave the sudden stopping-topic for now; thanks all for reaching out!

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