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RyRy's avatar
RyRy
Helpful | Level 6
1 year ago

My Dropbox folder for my workplace is missing on Mac OS

I've recently gotten a new laptop and have reinstalled Dropbox on it.   My workplace has a "<Workplace> Dropbox" folder with all our relevant shared admin files and folders. These folders were vi...
desktop
Mac
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Could you try enabling full disk access, which can found in that article, as you're on a Mac device?

RyRy's avatar
RyRy
Helpful | Level 6
1 year ago

Thanks for pointing me in the right direction.

I've tried that and restarted my computer, but the main folder is still missing.

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks for the info, I'd recommend contacting the support team from your Dropbox team account in order for them to investigate this in more detail on their end.

  • RyRy's avatar
    RyRy
    Helpful | Level 6
    1 year ago

    Ok, I'll try there, thanks for your help. 🙂

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