We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
SeanFallon2001
2 years agoExplorer | Level 4
My edits on files are not syncing for the other members
do anyone have any syncing issues with dropbox, i am part of a group with 3 members whenever one of the members saves a file i can see it and it uploads correctly, however when i try to save and uplo...
SeanFallon2001
2 years agoExplorer | Level 4
hi hannah thanks for your response, so it says the syncing is up to date, however when i do save a file into a folder it shows in the folder for my but not my work colleague
Hannah
Dropbox Community Moderator
2 years agoDoes it show up in the folder on dropbox.com, Sean? Or just locally in your Dropbox folder?
- SeanFallon20012 years agoExplorer | Level 4
does not show up in either, it does for me but not my colleague
- Hannah2 years ago
Dropbox Community Moderator
Hmm, that's pretty strange indeed.
To test things out, if you upload a file directly through the website, can your colleague see it both on dropbox.com and locally in their Dropbox folder?
And does it also sync down to your own computer?
- SeanFallon20012 years agoExplorer | Level 4
no they are unable to see files which i unload, not locally or through the website
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!