Forum Discussion

tjadapej's avatar
tjadapej
New member | Level 1
1 year ago

My files are waiting to update after backing up and restoring my Mac computer.

I am using a MACBOOK Pro OS Sequoia 15.1.  I recently had my computer backed up and then restored.  Ever since, my Dropbox App is not syncing with my web based dropbox.  This is what it looks like ...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi tjadapej! Hope you’re doing well and thanks for your post.

What’s the current syncing status and app version of your Dropbox app? 

Also, when saying that you had your device restored, after being backed up, can you send me a few more details on what you mean there? I’d just like to understand what could’ve affected the app’s syncing.

Let me know and we can take it from there.

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