We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
tjadapej
2 years agoNew member | Level 1
My files are waiting to update after backing up and restoring my Mac computer.
I am using a MACBOOK Pro OS Sequoia 15.1. I recently had my computer backed up and then restored. Ever since, my Dropbox App is not syncing with my web based dropbox. This is what it looks like ...
tjadapej
2 years agoNew member | Level 1
Yes, several times. Created a folder on my desktop and it didn't appear in my online account. Created a folder in my online account and it didn't appear on my desktop.
Megan
Dropbox Community Moderator
2 years agoHave you tried uninstalling and then reinstalling the app by any chance tjadapej?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!