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Saz1's avatar
Saz1
Explorer | Level 4
6 months ago
Solved

My iPhone mobile app doesn't show the files I've saved on my desktop app.

That! Some of the files on my Desktop App aren't in my Dropbox app on my iPhone. Help please.

  • Hi again, Saz1! Can you go to your Start menu > Programs and restart the Dropbox app from there? 

    Can you see the Dropbox icon in your system tray after that? If yes, let me know how your files are syncing now.

12 Replies

  • Saz1's avatar
    Saz1
    Explorer | Level 4
    6 months ago

    Hi Nancy

    I think this has fixed it! Many thanks - very grateful.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Glad to hear that Saz1! 😇

    If you need anything else, we'll be one post away. Cheers!

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