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sniffly's avatar
sniffly
Explorer | Level 4
1 month ago

My macOS desktop app has been stuck syncing 10MB for 3 days.

Application Affected Dropbox Device MacBook Air Operating System/Browser (if using the web) OS 15.7.3 Dropbox App Version (if using the app) 238.4.6305 Question or Issue Thre...
desktop
Error Messages
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi sniffly! Thanks for your post and for all the details you’ve shared so far. 

To clarify, are you still seeing the error message that you mentioned at the beginning of your post? If you are, I’d appreciate a screenshot of it, to have a visual.

Other than that, I’d also like a screenshot showing the current syncing status of your Dropbox app. 

Finally, have you also tried reinstalling the Dropbox app in the meantime? If yes, did that make any difference? 

Let me know, and we’ll go from there.

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