My macOS desktop app has been stuck syncing 10MB for 3 days.

bn.BUILD_KEY: Dropbox

bn.VERSION: 241.4.4795

bn.constants.WINDOWS_SHELL_EXT_VERSION: 89

bn.is_frozen: True

machine_id: db23d940-45b0-57f5-86d9-b08a6b0fef65

pid: 1217

ppid: 1

uid: 501

user_info: pwd.struct_passwd(pw_name='xxxxxxxxxxxxxxxxx', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='xxxxxxxx xxxxxxxxx', pw_dir='/Users/xxxxxxxxxxxxxxxxx', pw_shell='/bin/zsh')

effective_user_info: pwd.struct_passwd(pw_name='xxxxxxxxxxxxxxxxx', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='xxxxxxxx xxxxxxxxx', pw_dir='/Users/xxxxxxxxxxxxxxxxx', pw_shell='/bin/zsh')

euid: 501

gid: 20

egid: 20

group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])

effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])

DYLD_LIBRARY_PATH: None

cwd: '/'

real_path='/'

mode=0o40755 uid=0 gid=0

parent mode=0o40755 uid=0 gid=0

HOME: '/Users/xxxxxxxxxxxxxxxxx'

appdata: '/Users/xxxxxxxxxxxxxxxxx/.dropbox/instance1'

real_path='/Users/xxxxxxxxxxxxxxxxx/.dropbox/instance1'

mode=0o40700 uid=501 gid=20

parent mode=0o40755 uid=501 gid=20

dropbox_path: '/Users/xxxxxxxxxxxxxxxxx/Library/CloudStorage/Dropbox'

real_path='/Users/xxxxxxxxxxxxxxxxx/Library/CloudStorage/Dropbox'

mode=0o40700 uid=501 gid=20

parent mode=0o40755 uid=501 gid=20

sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'

real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'

mode=0o100775 uid=501 gid=20

parent mode=0o40775 uid=501 gid=20

trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'

real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'

not found

parent not found

tempdir: '/var/folders/s9/mrydg93j4971_lgxny5vq1gw0000gn/T'

real_path='/private/var/folders/s9/mrydg93j4971_lgxny5vq1gw0000gn/T'

mode=0o40700 uid=501 gid=20

parent mode=0o40755 uid=501 gid=20

Traceback (most recent call last):

File "desktop/dropbox/client/main.py", line 7214, in _setup_root_for_account

File "desktop/dropbox/client/main.py", line 7548, in _get_root_for_account

File "desktop/dropbox/sync_root/helpers.py", line 594, in get_root_for_account

File "desktop/dropbox/foundation/futures/basic.py", line 934, in result

File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py", line 890, in _bootstrap

File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py", line 932, in _bootstrap_inner

File "desktop/dropbox/db_thread.py", line 100, in run

File "<string>", line 1, in _x__db_thread__sleep_thread

File "desktop/dropbox/db_thread.py", line 39, in set_name_and_run

File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/threading.py", line 870, in run

File "desktop/dropbox/foundation/runtime/__init__.py", line 731, in decorated

File "desktop/dropbox/foundation/futures/sleep/__init__.py", line 169, in _run

File "desktop/dropbox/foundation/futures/basic.py", line 751, in set_result

File "desktop/dropbox/foundation/futures/basic.py", line 714, in _on_post

File "desktop/dropbox/foundation/futures/basic.py", line 1114, in _stage1

File "desktop/dropbox/foundation/futures/basic.py", line 451, in _then_callback

File "desktop/dropbox/foundation/futures/helpers.py", line 527, in <lambda>

File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 607, in _get_mount_path

dropbox.mac.internal.MacError: [Errno -2001] Error Domain=NSFileProviderErrorDomain Code=-2001 "No valid file provider found with identifier ‘com.getdropbox.dropbox.fileprovider/89d34a8c-ea13-4711-8cea-a576164c7c98’." UserInfo={NSLocalizedDescription=No valid file provider found with identifier ‘com.getdropbox.dropbox.fileprovider/89d34a8c-ea13-4711-8cea-a576164c7c98’., NSUnderlyingError=0x600003b385d0 {Error Domain=NSFileProviderErrorDomain Code=-2012 "(null)"}}