Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Honeybee1's avatar
Honeybee1
Explorer | Level 4
3 years ago
Solved

My WhatsApp photos/videos aren't added to Dropbox automatically.

Photos and videos sent to me in Whatsapp are automatically appearing in my Gallery (on Huawei P30) but are not then syncing to Dropbox. Not sure how long this has been happening. I'm sure they used t...
Camera uploads
Mobile
sync
upload
  • Megan's avatar
    Megan
    3 years ago

    Hi Honeybee1, welcome to our Community! 

     

    Are the Whatsapp files added directly to your Gallery, along with all the other pictures you take on your end, or in a separate folder called "Whatsapp" let's say? 

     

    Is it safe to guess that you're currently using camera uploads, in order for you to upload your content to Dropbox? Do you get any errors if you manually try to upload the files to your account? 

     

    Keep me posted! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!