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JaneGDesign's avatar
JaneGDesign
Explorer | Level 3
2 years ago

New Dropbox Backup update will download all 'Online Only' folders/files – not enough room on MacBook

Hi, not sure if this is the right place to post...   I have just been prompted to do the new Dropbox Backup Update. I currently have a Dropbox Essentials plan, using 1TB of 3TB storage. Some back...
desktop
Dropbox Backup
Mac
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi JaneGDesign, thanks for bringing this to our attention.

 

When you update to the new Dropbox Backup, all files in those folders will attempt to download to your machine, regardless of their previous online-only setting. 

 

It will stop once your machine runs out of space, and you'll experience issues regarding your local hard drive space, and you won't be able to mark them as online-only.

 

If you have any further queries, feel free to message back.

  • JaneGDesign's avatar
    JaneGDesign
    Explorer | Level 3
    2 years ago

    So once the files are 'part' downloaded and my hard drive is full I won't then be able to set them back to online-only to free up space so the rest can download? 

     

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      That's correct, the option isn't available on the new version of the Dropbox Backup feature.

      • JaneGDesign's avatar
        JaneGDesign
        Explorer | Level 3
        2 years ago

        Thanks for the replies Jay.

        So just to double, triple check – are you saying that after completing the Dropbox update (once I've somehow fixed the file space issue) I won't be able to then make files/folders 'online-only'? Surely Dropbox isn't taking away that function? This page currently says it's still possible (but could be out of date info?): https://help.dropbox.com/sync/make-files-online-only

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