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JaneGDesign's avatar
JaneGDesign
Explorer | Level 3
1 year ago
Solved

New Dropbox Backup update will download all 'Online Only' folders/files – not enough room on MacBook

Hi, not sure if this is the right place to post...   I have just been prompted to do the new Dropbox Backup Update. I currently have a Dropbox Essentials plan, using 1TB of 3TB storage. Some back...
  • Hannah's avatar
    Hannah
    1 year ago

    Hey JaneGDesign, since the update of the Backup feature is currently still being rolled out, the info in the article you linked, refers to the older version of backup that's still available for some users.

     

    But yes, with the update, you won't be able to make your backups online-only.

     

    You can see more info on the update here.

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