New files are not stored offline despite the setting in the desktop app

Question

Here's what I'm seeing: New Files Default is set to Available Offline, but files added via a different computer last night are NOT automatically downloading. I have to either open them or manually download them.
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As an experiment, I went offline and tried to open a cloud file. As expected it didn't work.
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This is the only thing I use Dropbox for. I never -- ever -- want to use cloud storage, because I can be offline at random points in time.
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Can I trust Dropbox to resolve this issue globally? For all files and folders, new and old? Because this has been an issue for a long time. This is just the first time I've decided to report it.
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If this is not a bug, and is part of a new software policy at Dropbox, please let me know. Thanks,
I am using Dropbox v193.4.5594 on Mac OS Sonoma 14.1.1

Jay · Answer

Hi null_ref, thanks for messaging the Community.
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Could you try marking the entirely Dropbox folder as available offline by right clicking the folder and choosing that option.
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Keep me updated with any progress!

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New files are not stored offline despite the setting in the desktop app

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