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monarchy's avatar
monarchy
New member | Level 2
2 months ago

New files from camera uploads not showing in the Photos tab in iOS 26 (17promax)

Device iPhone 17 pro max Operating System/Browser (if using the web) iOS 26 Dropbox App Version (if using the app) 444.2.2 Question or Issue Moving to a new iPhone and installed dropbox app. ...
Camera uploads
iOS
Mobile
getanin's avatar
getanin
New member | Level 2
5 days ago

It is in the mobile app, ios 26. 

The images are from the camera, usually around 2-4MB. I am not uploading files manually, files are uploaded. I see them on the tab HOME under camera uploads. However I do not see that same images on the tab photos. 

It doesn't have any filter. At some point, the new photos are no longer displayed on the Photos tab. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 days ago

Hey getanin!

When did you first notice this behavior, and does this issue affect all photos and videos, or only some?

Can you also try to restart the Dropbox app using the steps mentioned in this article? While you're at it, have a look at the other steps too.

If you visit your photos tab online, are you able to see the files there? Lastly, can you send over a screenshot of your “Photos” tab in the mobile Dropbox app?

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