Forum Discussion

albireo13's avatar
albireo13
Explorer | Level 4
2 years ago
Solved

New files I add to my Windows desktop app don't sync to the rest of my devices.

I have been a very basic DB user for years and just recently have a problem.  We have a DB account with 2TB.  We have three machines we use to access the DB account.  One is a MAC, one is a desktop p...
desktop
sync
windows
  • Mark's avatar
    Mark
    2 years ago
    albireo13 wrote:

    On the desktop there is no DB icon in the status bar on the WIN11 desktop!   Not sure what's up with that.

    Dropbox isnt running 🙂

     

    Simply restart the program from the Start menu or reinstall - www.dropbox.com/downloading

albireo13's avatar
albireo13
Explorer | Level 4
2 years ago

OK, it appears to be a WIN11 issue.  The laptop (WIN10) and MAC both sync with DB.

I created test folders in DB on all 3 machines.  The WIN11 desktop is not getting synced to DB.

On the desktop there is no DB icon in the status bar on the WIN11 desktop!   Not sure what's up with that.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
albireo13 wrote:

On the desktop there is no DB icon in the status bar on the WIN11 desktop!   Not sure what's up with that.

Dropbox isnt running 🙂

 

Simply restart the program from the Start menu or reinstall - www.dropbox.com/downloading

  • albireo13's avatar
    albireo13
    Explorer | Level 4
    2 years ago

    Right.  I don't know why it isn't running.

    I finally re-installed Dropbox and it is up and working again.

     

    • Theresa's avatar
      Theresa
      Icon for Community Manager rankCommunity Manager
      2 years ago
      Hi albireo13 👋 I am glad to see you got Dropbox working across all your devices thanks to our amazing Super User Mark 's assistance 🙌 ✨. 
       
      I'm super interested to hear how you use Dropbox! If you're open to sharing, I'd love to listen 🤗. 
       
      I'm always eager to learn about different workflows, and who knows… we might have some great tips to share with you, or perhaps your Dropbox story will inspire some new ideas for our internal team 👩‍💻.
       
        T 🎃(Dropbox Community Manager) 

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