We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Uhnnohn
4 years agoNew member | Level 2
New Files Not Downloaded Locally (Mac)
Starting last week when dropbox automatically moved the dropbox location on my mac I have an IFTTT script that places a file in my dropbox That file stopped getting downloaded to my local folder ...
Hannah
Dropbox Community Moderator
4 years agoHey Uhnnohn, thanks for posting to our Community.
Can you please let me know your computer's exact OS and version?
And also, which version of the Dropbox app do you have installed?
You can see that by hovering over the Dropbox icon in your menu bar.
Once I have this info, I'll be able to assist you further.
Thanks!
DMUK
3 years agoExplorer | Level 3
I'm getting this same behaviour on OS X Ventura 13.1 with Dropbox 164.3.7907
Select All folders under selective sync and nothing is downloaded my folders all have the download icons next to them, is this a bug from moving the location under /users/USER/library/cloudstorage/dropbox ?
Also this migration didn't delete my old drobox folder under /users/USER/Dropbox - is it safe to just delete that folder?
Quite a lot of bugs and I didn't even opt-in to this beta, somehow I'm enrolled? Presumably because I'm on Ventura or something? Bit risky.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!